There are some legal requirements and simple rules you can follow if you are planning on doing work around your house or anywhere else where you may come into contact with poles, power lines, underground cables or any other equipment on the network.

And remember, if you tangle an item in a power line, cut through an underground cable, or spot any downed or damaged power lines, please call us immediately on our emergency line 0800 248 148 to report the damage and treat any lines or cables as live and keep all people well away from the area until we can send someone to make sure it is safe.