Connections and disconnections

Find out how to get a connection or disconnection

If you are moving into an existing residence or commercial building, unless the premises have been disconnected for more than six months, all you will need to do is advise your preferred electricity retailer.

However, there are a number of situations where getting connected (or disconnected) requires Wellington Electricity’s involvement.  Examples of these include:

  • Building a new property that doesn’t currently have a connection
  • Arranging a temporary connection whilst a property is being built
  • Moving into a premise that has been disconnected for more than six months
  • Subdividing land
  • Installing a permanent back-up generator and generator safety
  • Converting from overhead lines to underground cables
  • Where changes need to be made to the capacity of supply
  • Arranging for a temporary disconnection
  • Arranging for a permanent disconnection, for example removal or demolition of a building





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In an emergency please contact our 24 hour Electricity Emergency Line

0800 248 148

For all other matters, please view our contact details here or call your electricity retailer