Apply for a specialised disconnection online
Our field services provider, Northpower, can undertake a range of specialised disconnection services. These are:
- Service line drop: the temporary removal of a 'service' line (pole to property) at the pole side.
- Transformer shutdown: the temporary isolation of a transformer; also known as a HV disconnection.
- Overhead to underground conversion: disconnecting an overhead service line for it to be replaced with an underground service cable.
- Underground cable isolation: disconnection of a buried network cable.
Following submission, Northpower will provide a quote which takes things like traffic management and civil works into account.
In most cases, you'll also need to liaise with a private electrician for the work required on your side (if you haven't done already).