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There is currently 1 known unplanned outage.

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Storm Event Update: Friday 9 May 3:00pm

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MetService has issued a heavy rain watch for the Wellington region until 5:00pm.

After last week’s once-in-a-decade storm, we’re mindful that some areas of our network have been placed under stress, and heavy rain so soon after may result in more minor faults than we’d usually expect.

If you notice any flickering lights, surges, or low power, please call your retailer so we can send our crews to investigate.

As usual, if your power goes out please call your electricity retailer so we can get you reconnected as soon as possible.

Please remember to:

Let your electricity retailer know if you experience a power cut and it's not shown on our outages page.

Phone our emergency line on 0800 248 148 if you spot anything you think might be an electrical hazard.

Treat all electrical equipment as live at all times.

Follow your emergency response plan if you're medically dependent, and contact your health practitioner if an outage puts you at risk of harm.

Call 111 if anyone's in danger or if there’s a fire or serious risk to property.

Retailer contact details

Current outages

Electrical equipment on private property

While most of our equipment is located in the road reserve or on land owned by us, some of it is on private property.

This includes the likes of lines, cables, poles and substations. Both Wellington Electricity and landowners/occupiers have various rights in relation to these assets.

Find out more

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In an emergency please phone our 24 hour Electricity Emergency Line

0800 248 148

For all other matters, please view our contact details here or call your electricity retailer.

If we're unable to resolve a complaint, you can call Utilities Disputes on 0800 22 33 40 or visit www.udl.co.nz.
Please see our main contact page for more information.

Storm Event Update: Friday 9 May 3:00pm

Electrical equipment on private property

Electrical equipment on private property

While most of our equipment is located in the road reserve or on land owned by us, some of it is on private property.

How helpful was this page?

In an emergency please phone our 24 hour Electricity Emergency Line

0800 248 148

For all other matters, please view our contact details here or call your electricity retailer.If we're unable to resolve a complaint, you can call Utilities Disputes on 0800 22 33 40 or visit www.udl.co.nz.Please see our main contact page for more information.

For all other matters, please view our contact details here or call your electricity retailer.

If we're unable to resolve a complaint, you can call Utilities Disputes on 0800 22 33 40 or visit www.udl.co.nz.
Please see our main contact page for more information.