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There are currently no known unplanned outages.

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Northern suburb outage update

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Update: 12:00pm Saturday 26 July

We've restored power to customers affected by this morning's outage by redirecting supply from other parts of the network. 

Our teams are currently out in the field investigating the cause of the fault and working to safely fix it as quickly as possible.

Please remember to:

Let your electricity retailer know if you experience a power cut and it's not shown on our outages page.

Phone our emergency line on 0800 248 148 if you spot anything you think might be an electrical hazard.

Treat all electrical equipment as live at all times.

Follow your emergency response plan if you're medically dependent, and contact your health practitioner if an outage puts you at risk of harm.

Call 111 if anyone's in danger or if there’s a fire or serious risk to property.

Retailer contact details

Current outages
Home  /  Safety  /  Keeping trees trimmed  /  Tree Trimming FAQs

If your question isn't covered here, please contact us for advice.

electricalhazard What should I do if a tree is touching power lines?
how much cut How much will be cut from my trees?
image Who's responsible for trimming trees?
page hero Can I prune trees near a power line myself?
Cut and Trim I've received a cut or trim notice, hazard warning notice or risk tree notice – what does this mean?
Who pays Who pays for trees to be trimmed?
Other trees Can your contractors do other pruning work at the same time?
Is pruning healthy Is pruning healthy for the tree?
treescape Who does Wellington Electricity use to trim trees?
neighbours trees What can be done if my lines are tangled in my neighbour's trees?
appropriate trees What types of trees are appropriate to plant near power lines?
protected tree I have a protected tree – does it still need to be trimmed if it’s encroaching on power lines?
Debris2 Who cleans up all the debris following a tree trim?
Shape my tree How will the appearance of my tree be affected by any work carried out?
Onto my property What rights does Wellington Electricity have to come on to my property?
Remove tree When's it best to remove a tree rather than prune it?
greenery g3b61447aa 1920 What if I don’t believe I should be responsible for a tree that’s growing too close to power lines?
scott graham OQMZwNd3ThU unsplash What if I don’t agree with a cut or trim notice, hazard warning notice or risk tree notice?

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In an emergency please phone our 24 hour Electricity Emergency Line

0800 248 148

For all other matters, please view our contact details here or call your electricity retailer.


Utilities Disputes

If we're unable to resolve a complaint, you can call Utilities Disputes on 0800 22 33 40 or visit www.udl.co.nz.
Please see our main contact page for more information.

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