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Information

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There is currently 1 known unplanned outage.

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How to report an outage

Storm Event Update: Saturday 3 May 8:00am

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We're continuing to restore power to the Wellington region, focusing on faults presenting a safety concern, followed by outages impacting the most customers.

We’re progressively restoring power to single-premise outages, prioritising these by how long the faults have been active. 

We expect to restore the bulk of our remaining 300 customers without power over the weekend, with any final work being completed by the middle of next week. 

Additional fault response resources are arriving from Auckland over the weekend to assist with the completion of our final restoration work next week.

We appreciate your patience and will keep our outages page updated with the latest information on faults impacting more than 10 customers.

Please remember to:

Let your electricity retailer know if you experience a power cut and it's not shown on our outages page.

Phone our emergency line on 0800 248 148 if you spot anything you think might be an electrical hazard.

Treat all electrical equipment as live at all times.

Follow your emergency response plan if you're medically dependent, and contact your health practitioner if an outage puts you at risk of harm.

Call 111 if anyone's in danger or if there’s a fire or serious risk to property.

Retailer contact details

Current outages
HOME / OUTAGES / ISLAND BAY

Island Bay

#2441155
Unplanned outage
Restored

There's a power cut in this area. Thanks for bearing with us – we'll keep you updated right here.
What to do in a power outage

Latest update

Customers affected

Yet to be advised

Start date/time

1/05/2025 11:59pm

End date/time

2/05/2025 02:38pm

Local area outage - cause to be determined. Power has been fully restored

Last updated 2/05/2025 02:38pm

Previous updates

Customers affected

Yet to be advised, fault crew attending

Start date/time

1/05/2025 11:59pm

Estimated restoration

2/05/2025 11:59pm

Local area outage - cause to be determined. We are working to restore power as quickly and as safely as possible

Last updated 2/05/2025 02:01pm

Customers affected

Yet to be advised, fault crew attending

Start date/time

1/05/2025 11:59pm

Estimated restoration

2/05/2025 11:59pm

Local area outage - cause to be determined. We are working to restore power as quickly and as safely as possible

Last updated 2/05/2025 01:01pm

Customers affected

Yet to be advised, fault crew attending

Start date/time

1/05/2025 11:59pm

Estimated restoration

2/05/2025 11:59pm

Local area outage - cause to be determined. We are working to restore power as quickly and as safely as possible

Last updated 2/05/2025 12:02pm

Customers affected

Yet to be advised, fault crew attending

Start date/time

1/05/2025 11:59pm

Estimated restoration

2/05/2025 11:59pm

Local area outage - cause to be determined. We are working to restore power as quickly and as safely as possible

Last updated 2/05/2025 10:46am

Customers affected

Yet to be advised, fault crew attending

Start date/time

1/05/2025 11:59pm

Estimated restoration

2/05/2025 11:59pm

Local area outage - cause to be determined. We are working to restore power as quickly and as safely as possible

Last updated 2/05/2025 09:41am

Customers affected

Yet to be advised, fault crew attending

Start date/time

1/05/2025 11:59pm

Estimated restoration

2/05/2025 11:59pm

Local area outage - cause to be determined. We are working to restore power as quickly and as safely as possible

Last updated 2/05/2025 08:40am

Customers affected

Yet to be advised, fault crew attending

Start date/time

1/05/2025 11:59pm

Estimated restoration

2/05/2025 11:59pm

Local area outage - cause to be determined. We are working to restore power as quickly and as safely as possible

Last updated 2/05/2025 07:40am

Customers affected

Yet to be advised, fault crew attending

Start date/time

1/05/2025 11:59pm

Estimated restoration

2/05/2025 11:59pm

Local area outage - cause to be determined. We are working to restore power as quickly and as safely as possible

Last updated 2/05/2025 06:42am

Customers affected

Yet to be advised, fault crew attending

Start date/time

1/05/2025 11:59pm

Estimated restoration

2/05/2025 11:59pm

Local area outage - cause to be determined. We are working to restore power as quickly and as safely as possible

Last updated 2/05/2025 05:40am

Customers affected

Yet to be advised, fault crew attending

Start date/time

1/05/2025 11:59pm

Estimated restoration

2/05/2025 11:59pm

Local area outage - cause to be determined. We are working to restore power as quickly and as safely as possible

Last updated 2/05/2025 04:19am

Customers affected

Yet to be advised, fault crew attending

Start date/time

1/05/2025 11:59pm

Estimated restoration

2/05/2025 11:59pm

Local area outage - cause to be determined. We are working to restore power as quickly and as safely as possible

Last updated 2/05/2025 03:18am

Customers affected

Yet to be advised, fault crew attending

Start date/time

1/05/2025 11:59pm

Estimated restoration

2/05/2025 11:59pm

Local area outage - cause to be determined. We are working to restore power as quickly and as safely as possible

Last updated 2/05/2025 02:18am

Customers affected

Yet to be advised, fault crew attending

Start date/time

1/05/2025 11:59pm

Estimated restoration

2/05/2025 11:59pm

Local area outage - cause to be determined. We are working to restore power as quickly and as safely as possible

Last updated 2/05/2025 01:12am

Customers affected

Yet to be advised, fault crew attending

Start date/time

1/05/2025 11:59pm

Estimated restoration

2/05/2025 11:59pm

Local area outage - cause to be determined. We are working to restore power as quickly and as safely as possible

Last updated 2/05/2025 12:00am

Streets affected

  • Beach Street, Island Bay
  • Derwent Street, Island Bay
  • Knoll Street, Island Bay
  • Milne Terrace, Island Bay
  • Oku Street, Island Bay
  • Reef Street, Island Bay
  • The Esplanade, Island Bay
  • Tyne Street, Island Bay

    • No power and can't see your outage?

    Don’t cut the power, cut your trees! Find out more about safe tree trimming.

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    In an emergency please phone our 24 hour Electricity Emergency Line

    0800 248 148

    For all other matters, please view our contact details here or call your electricity retailer.


    Utilities Disputes

    If we're unable to resolve a complaint, you can call Utilities Disputes on 0800 22 33 40 or visit www.udl.co.nz.
    Please see our main contact page for more information.

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