From 1 April 2021 our electricity lines charge prices will increase by an average of 5% across all price categories. Lines charges make up about a third of your electricity bill. More details can be found here.
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In an emergency please phone our 24 hour Electricity Emergency Line
0800 248 148
For all other matters, please view our contact details here or call your electricity retailer.
If we're unable to resolve a complaint, you can call Utilities Disputes on 0800 22 33 40 or visit www.udl.co.nz. Please see our main contact page for more information.